Frequently Asked Questions

Do you require a commercial license?

Yes we do! We have multiple license options available for you to choose from that will be best suited for your needs.

Can I order a custom design?

Yes! We would love to work with you to bring your idea to life! Please email us at customerservice@americanblues56.com with your request.

I love your designs! Can I purchase them for the full year, or even all of them?

Absolutely! We offer yearly and lifetime digital design drives! Come join the fan club, we would love to have you!

Please read me before purchasing!

  • ALL ITEMS ON THE WEBSITE ARE DIGITAL DOWNLOADS, NO PHYSICAL ITEM WILL BE SENT. 


== Permitted Usage of Digital Download Files ==

  • Small business and personal use are allowed to create physical, completed products for sale (e.g., shirts, mugs, coasters, bags, puzzles, dish towels).
  • Files can be used for DTF, sublimation, direct-to-garment printing, and screen printing created at home.
  • A commercial license is required for selling any type of transfer (DTF, screenprint, sublimation, waterslide decals, vinyl decals, HTV vinyl, fabric, tattoos, stencils, stickers, UV decals, etc.).
  • Digital files must be used by manufacturers in the US and/or Canada and cannot be sent overseas.
  • Ensure fabric shops do not reuse files to sell to others.
  • If sending a file to someone else for printing, they must purchase the file and license directly from me.
  • Seamless files cannot be used to create other designs or alpha sets; only the digital papers listed under design elements may be used.

== Restrictions on Digital Download Files ==

  • You may NOT use this file to create another digital product (e.g., PNG/SVG/EPS/AI files, digital downloads).
  • You may NOT alter, modify, or use the designs to create any new digital design for sale.
  • You may NOT transfer, share, copy, gift, or resell this digital file (e.g., drives, stock resource websites).
  • You may NOT use the designs on third-party printing/print-on-demand sites (e.g., Printful, Zazzle, Redbubble, StickerMule, Cafe Press, Amazon Merch).
  • You may NOT claim the art as your own or email the file to others for printing; they must purchase the design themselves.

IMPORTANT Every effort has been made to represent the true colors of this file. Printed colors may vary slightly from the colors on your monitor or device.

  • Due to the digital nature of our products, refunds and returns are not accepted
  • Custom Designs, Exclusive Designs, and Logos/Branding packages have a 7-10 business day turnaround time.
  • Designs cannot be resold, shared, or given away, and cannot be used in part or whole to create new designs for sale.
  • Emails and website messages will be answered within 24 hours. Available Monday to Friday, 10 am to 2 pm MST. Weekend responses may be delayed.

NO REFUNDS WILL BE ISSUED FOR ANY DIGITAL PURCHASE

  • Due to the digital nature of these designs, refunds and exchanges are not offered. This is a digital file, so nothing will be mailed to you.
  • All images published on your small business website or mockups MUST be properly watermarked.

Disclaimer:

  • We do not exchange designs for other products. This policy applies to Dollar Deals, Freebie Fridays, Power Hours, and our regularly priced digital designs.
  • Discounts from Buy More Save More, Dollar Deals, Power Hours, and Freebie Friday are not applicable to custom designs, exclusives, logo & branding packages, and design drives.

Please read and understand the shop policies and item descriptions before completing your order. NO REFUNDS will be issued if you fail to read the policies or descriptions. If you violate these terms, you will be held legally liable for any damages and restitution.

For any questions, please send a message or email to customerservice@americanblues56.com, and I’ll be happy to help!